Support

Our dedicated support team is available Monday through Friday, 7:00 AM to 5:00 PM Mountain Time. Whether you’re just getting started or scaling up your usage, we’re here to ensure you have the assistance you need, when you need it. Our comprehensive support coverage includes:

• Technical troubleshooting
• Account and billing assistance
• Platform guidance and best practices
• API integration support
• Security and compliance questions

 

Self-Service Resources: These resources are available to you 24/7, helping you find answers quickly and independently.

• • Access the Help Centre: Ultimarii Help Centre in your Private Library Collections
  • Updated regularly with all application improvements
  • Real time monitoring: www.uptime.com/statuspage/ultimarii